Start with the person.
Not a blank page.
Open the resident’s information, read recent records and check what’s coming up. Start from what your team already knows about them.
Residents · Records · Calendar
Everythingyou need tosupport residents.
Residoc brings resident information, support notes, appointments, records and organisational guidance together in one secure place.
Keep resident
information unified
Save time
on admin
Deliver consistent,
higher-quality support
Not another place to look.
A place to work.
Start with the person.
Give the work
a clear record.
Capture the support you provided and the next steps you agreed. Residoc takes you through every field, so nothing is missed and every record is complete, consistent and ready for audit.
Support sessions · Forms
The next time,
you’re not starting over.
Return to the resident’s saved records. See the support that was documented, and pick up the next conversation with something to build on.
Meet GuideRecords · Resident file
RESIDOC
When you’re not sure,
start here.
Guide is Residoc’s AI assistant. It answers from your residents’ records and your own procedures.
Pick a question.
Guide
Question about General support
For the people
doing the work.
And the people
behind them.
A few things,
made clear.
What Residoc does, who it’s for and how easy it is to get started.
Who is Residoc built for?
Residoc is built for supported accommodation and supported housing providers in the UK, and for the support workers who work with residents every day. Support workers use it to prepare for sessions, record the support they deliver and keep each resident’s paperwork up to date. Owners and managers get a clear view of their whole service, including staff, residents, paperwork completion and audit readiness, in one secure place.
Why do I need Residoc?
Supported housing runs on paperwork: support plans, risk assessments, session notes, reviews and contact logs, often spread across paper files, spreadsheets and shared drives. Residoc brings all of it together around each resident. Support workers complete documents through a guided conversation that covers every required field, finished records are saved as consistent, signed PDFs, and review dates are scheduled automatically. Less time goes on admin, nothing gets missed, and every resident’s file is ready when you need it.
How easy is it to add my residents to Residoc?
Very easy, and there are two ways to do it. For a new resident, add them and complete their move-in paperwork in Residoc from day one, guided step by step. For residents you already support, the onboarding walk-through copies their existing paper file into Residoc one step at a time, including their support plan, risk assessment and upcoming reviews, and marks each record as signed on paper, so nothing needs to be signed again. You can also upload scanned paper documents to a resident’s file.
Will Residoc help us prepare for audits and inspections?
Yes. Every document is completed against the same required fields, so records are consistent across your team and nothing is left blank. Reviews are scheduled from each support plan, every action is kept in an audit trail, and managers can see paperwork completion and audit readiness at a glance, so gaps are spotted and fixed long before an inspection.
What paperwork can Residoc complete?
Residoc covers more than 20 standard supported housing documents, including client profiles, tenancy agreements, housing benefit authorisation forms, emergency contacts, property inventories, risk assessments and risk reviews, support plans and their reviews, support session logs, daily activity logs, letters and move-out paperwork. Each one is completed in a guided conversation and saved as a finished PDF in the resident’s file.
Is resident information kept secure?
Yes. Access depends on each person’s role: support workers see the residents they work with, and managers see their own organisation.
Residoc / Room for better support